311 Toronto
The City's line for non-emergency services, programs and information, open 24 hours a day.
Call 311, or report a problem online or in the app.
Visit website: 311 TorontoResources
Who to call and where to look for help in Toronto.
City services
211 Ontario
A helpline and searchable directory of community, social, government and health services across Ontario.
Call 211 any time, or search online.
Visit website: 211 OntarioReport a non-emergency to police
For incidents such as property damage, graffiti, fraud or theft that don't need an immediate response.
Report online or call 416-808-2222. In an emergency, call 911.
Visit website: Report a non-emergency to policeShelter, food and financial help
Emergency shelter
Help finding a shelter space or reaching street outreach.
Call Central Intake at 416-338-4766, or call 311.
Visit website: Emergency shelterWarming Centres
Pet-friendly indoor spaces where people can get out of the cold.
Check which centres are open on the City's website.
Visit website: Warming CentresFood banks and free meals
A list of food banks, meal programs and community kitchens from the Neighbourhood Information Post.
Hours can change, so call ahead.
Visit website: Food banks and free mealsDaily Bread Food Bank
A network of food banks and meal programs across Toronto.
Call 416-203-0050 to find a program near you.
Visit website: Daily Bread Food BankToronto Rent Bank
Grants for renters who have fallen behind on rent. There's help with utility bills too.
Call 416-397-7368 or apply online.
Visit website: Toronto Rent BankOntario Works
Financial help and employment supports through the City.
See how to apply on the City's website.
Visit website: Ontario WorksIn and around Beaches–East York
Calvary Food Bank
A food bank at Calvary Baptist Church, 72 Main Street.
Call 416-691-2899 for hours.
Beach Interfaith Outreach Program
Community meals, including at Beach United Church, 140 Wineva Avenue.
Call 416-691-8082 for times.
Community Centre 55
Seniors' programs, child care, tax clinics and help finding services, at 97 Main Street.
Call 416-691-1113.
Visit website: Community Centre 55Access Alliance
Health care and community services for immigrants and refugees, at 3079 Danforth Avenue.
Call 416-699-7920.
Visit website: Access AllianceMichael Garron Hospital
The east end's community hospital, at 825 Coxwell Avenue.
Call 416-461-8272.
Visit website: Michael Garron HospitalToronto Public Library
Free programs, computers and a place to sit and read, including the Beaches branch at 2161 Queen Street East.
Find your closest branch.
Visit website: Toronto Public LibraryMental health and crisis support
Gerstein Crisis Centre
Crisis support for adults, including telephone counselling, a mobile crisis team and short crisis stays.
Call 416-929-5200 for immediate help.
Visit website: Gerstein Crisis CentreKids Help Phone
Free, confidential counselling and referrals for children and youth, available 24 hours a day.
Call 1-800-668-6868.
Visit website: Kids Help PhoneToronto Seniors Helpline
One number for seniors and caregivers to reach community, home care and crisis services, with phone interpretation available.
Call 416-217-2077.
Visit website: Toronto Seniors HelplineTenants
Advocacy Centre for Tenants Ontario
A specialty community legal clinic that works to protect the interests of low-income tenants.
Call 1-866-245-4182 or visit the website.
Visit website: Advocacy Centre for Tenants OntarioFederation of Metro Tenants' Associations
Information about tenants' rights and responsibilities, available in many languages.
Call the tenant hotline at 416-921-9494.
Visit website: Federation of Metro Tenants' AssociationsCommunity Legal Education Ontario
Clear, practical legal information to help people understand and use their rights.
Find guides on the website.
Visit website: Community Legal Education OntarioCity guide for tenants and landlords
Answers to common questions about renting, and who to contact about a specific problem.
Read the guide on the City's website.
Visit website: City guide for tenants and landlordsAround the city
Application Information Centre
Look up development applications anywhere in Toronto, including what's proposed near you.
Search by address on the City's website.
Visit website: Application Information CentreCity Council meetings
Watch meetings live, or look up agendas, minutes and how councillors voted.
Streams and agendas are on the City's website.
Visit website: City Council meetingsTTC
Service changes, trip planning and accessibility information.
Plan a trip on the TTC website.
Visit website: TTC